Home – Terms & Condition
This Service Agreement (“Agreement”) is entered into by and between we and the client who uses our software development, website development, and related services. Please read this Agreement carefully before using our services, and ensure that you understand and agree to the terms herein.
1.1 We provide the following services, including but not limited to:
1.2 The Company reserves the right to modify or add services based on technological advancements and market demand. The latest service offerings will be available on our official website or through written agreements between both parties.
2.1 The Client shall pay service fees according to the agreed quotation. Payment shall be made before project commencement or in installments as per mutual agreement.
2.2 Accepted payment methods include bank transfer, credit card, PayPal, and other agreed-upon methods.
2.3 Unless otherwise agreed, all payments are non-refundable. If the Client unilaterally terminates the project, the amount paid will not be refunded.
3.1 Since our services are digital and software-based, there is no physical shipping involved.
3.2 Upon completion of the project, we will deliver the software, website, or related digital product via email, cloud storage link, or another agreed-upon digital method.
3.3 Delivery timeframes will be specified in the project contract. If there are delays due to unforeseen circumstances, we will promptly inform the Client.
4.1 We will complete and deliver the project within the time frame agreed upon in the contract.
4.2 During the development process, adjustments can be made according to the Client’s requirements. However, any additional requests beyond the original scope may incur extra charges.
4.3 After delivery, any further modifications or additional features will require separate negotiations on cost and timeline.
5.1 Due to the nature of digital services, we do not offer refunds once work has commenced or the final product has been delivered.
5.2 If the Client requests cancellation before development has started, we may offer a partial refund, depending on the work completed.
5.3 If the delivered product does not meet the agreed specifications due to our fault, we will provide necessary revisions at no additional cost.
5.4 Refunds will not be granted for issues caused by the Client, such as providing incorrect information, lack of communication, or failure to provide necessary materials.
6.1 The Client shall provide all necessary project requirements, materials, and content promptly to ensure the smooth progress of the project.
6.2 The Client shall not use our services for illegal activities, including but not limited to distributing malicious code, infringing third-party intellectual property rights, or publishing illegal or inappropriate content.
6.3 The Client is responsible for backing up all data. We are not liable for any data loss resulting from the Client’s failure to do so.
7.1 Unless otherwise agreed, all intellectual property rights of the developed websites, applications, and designs belong to the Company. The Client will obtain the right to use the project only after full payment has been made.
7.2 We reserve the right to showcase completed projects as part of our portfolio, provided it does not disclose the Client’s private or confidential information.
8.1 If the Client fails to make timely payments, we have the right to suspend or terminate services without liability.
8.2 If the Client unilaterally terminates the project during development, no refunds will be issued, and the Company reserves the right to claim damages resulting from the termination.
8.3 If the Client severely violates this Agreement, we reserve the right to terminate services and pursue legal action.
9.1 We commit to delivering high-quality services but shall not be held responsible for losses due to the Client’s actions, third-party service providers (such as hosting providers or payment platforms), or force majeure events (such as network failures, hacking incidents, government regulations, etc.).
9.2 The Client assumes full responsibility for any legal disputes arising from content they provide (such as text, images, videos) that infringe third-party rights.
10.1 This Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with this Agreement shall first be resolved through amicable negotiations. If negotiations fail, the dispute shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) for arbitration in accordance with its arbitration rules.
10.2 If any provision of this Agreement is deemed invalid or unenforceable by law, it shall not affect the validity of the remaining provisions.
Eppi Cinemas are a powerhouse of digital expertise and experiences. We focus on cutting-edge designs, high-quality materials, and effortless functionality to make your business thrive. Experience unmatched expertise, dedicated support, and transformative results with us.
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